Through innovative procurement arrangements, Futures made £1.65m savings and was selected to be the first company in the world to trial a brand new procurement framework.
At Futures, providing effortless experiences for our customers is in our DNA.
Ellen Johnson is a shining example of how the partnership between Futures and Access Training can transform the learning and skill of young people in the community.
Zak NixonBrown was jobless and claiming benefits but has turned his life around with help from our innovative Branching Out project.
An innovative system is helping Futures squeeze more from its assets and achieve better value for money for its customers.
An eight year relationship with a local supplier has helped Futures get more for its money, while supporting the growth of a family fi rm.
Through Housemark we benchmark our costs and performance for eight key services against a peer group of 34 similar housing associations. We have no business areas where both direct cost per property and performance are in the lower quartile.
In 2015/16 we saw improvements in our performance in the face of a number of new challenges which affected our business. Take a look.
New technology is helping us create a more agile workforce which is able to do more work out in the fi eld without the need for desks in an office.
Our free mobile app will allow customers to manage their rent account, pay bills and report issues all through their mobile device.